Page 3 - How to Win at Digital Customer Engagement
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Introduction
Marketers have more data available to them than ever The Challenge
before, but it’s incredibly difficult to track and make How do you leverage all of that data—spread across a multitude of
use of it all. That’s because data doesn’t just live in a systems—to find your next great campaign, drive amazing customer
single place: experiences, and rapidly respond to changing trends?
It lives in your website analytics platforms, your
e-commerce tools, your digital advertising platforms, AI can do what humans can’t do on their own:
your CRM, and multiple databases. Every single system Quickly analyze the mountains of data you collect and tell you about
you use to run your business has become a fountain the most meaningful—and unexpected—changes and trends happening
of valuable data. across your business and marketing channels.
So, what’s buried in all that data? Probably more than We call it automated business analysis because it’s automating what
you think. If you’re a large business, you may have an army of data analysts would tell you if they had an infinite amount
hundreds of customer segments. It’s nearly impossible of time to look through and fully analyze your data every day.
for most resource-strapped marketing teams to identify
emerging changes in behavior in a time frame that’s This new approach—pioneered by Outlier AI—is enormously powerful
impactful to the business. because those unexpected insights hiding in your data could be worth
millions of dollars...especially if they’re identified early.
The answer is AI.
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