Posted by Small Business Expert | Customer Experience, Customer Journey, Instagram, Marketing Strategy, Multi-Location Brands, Retail, Small Businesses
Providing a Cutting-Edge Retail Customer Experience: 10 Ways A host of potent factors — the internet-empowered consumer, the Amazon effect that is forcing all retailers to up their game, and a strong economy – keeps raising the...
Read MorePosted by Small Business Expert | Live Streaming, Online Shopping, Small Businesses, Video Marketing
Brands Embrace Live Video to Keep Shoppers Engaged Live streaming, advertising, and e-commerce are all coming together in a new technology that could change the way brands interact with shoppers online. “The Covid-19 pandemic...
Read MorePosted by Small Business Expert | Covid-19, Local SEO, Recovery in 2021, Small Businesses
3 Things to know about SEO in 2021 2020 was full of unexpected events that affected SEO. Are you ready for 2021? Here are three things you need to keep in mind. 2020 has been…a year. I think this screenshot of a Giphy search for...
Read MorePosted by Small Business Expert | Covid-19, Google My Business, Local SEO, Recovery in 2021, Small Businesses
If you own or operate a local business, you have probably had to adapt since the beginning of the Covid-19 crisis, both in your logistics and in the way you attract customers. With the pandemic came lockdowns, working from home,...
Read MoreThe New Currency for Small Businesses: TRUST Gaining trust requires thinking about the feelings you want to create for consumers and removing potential bottlenecks in the customer journey. One thing is becoming certain in the...
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