Page 3 - The Ultilmate Guide to Retail in 2023
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1. The future









                                                                                                                                                                                             of retail is









                                                                                                                                                                                             multi-faceted












                                                                                                                                                                                             A preface by Rob van Nuenen,



                                                                                                                                                                                             CEO and Co-Founder at Channable















                                                                                                                                                                                                                                                  It’s not news anymore that COVID had a huge impact on


                                                                                                                                                                                                                                                  eCommerce but the impact has been striking nonetheless.

                                                                                                                                                                                                                                                 With extreme peaks in eCommerce orders around the globe,


                                                                                                                                                                                                                                                  we are now shopping online more than ever.



                                                                                                                                                                                                                                                  Now that everything’s “back to normal” and people are

                                                                                                                                                                                                                                                  able to shop offline again, these numbers are dropping


                                                                                                                                                                                                                                                  slightly, but a general upward trend remains. For instance,


                                                                                                                                                                                                                                                  the average percentage of revenue earned by eCommerce

                                                                                                                                                                                                                                                  businesses is growing 20% year over year by the end of 2022.



                                                                                                                                                                                                                                                 What’s more, the COVID crisis made us painfully aware of


                                                                                                                                                                                                                                                  how dependent we are on deliveries from far-away countries

                                                                                                                                                                                                                                                  (which were often unable to fulfill those deliveries) and the


                                                                                                                                                                                                                                                  effect that transporting goods around the world has on the
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