Page 26 - Google Business Profile 101

Google Business Profile Dashboard 26

Messaging

Google Business Profile oers powerful messaging tools so your

business can capitalize on this trend. You can permit customers to
text questions, which you receive through the Google Business
Profile app. Manage these options, review incoming questions,
and reply through the Messages tab of the Google Business
Profile app. Promote trust with timely replies (remember that it’s

important to reply to messages within 24 hours or Google may
deactivate the feature from your account).

If you’re like most business owners, Google Business Profile isn’t the
only place you talk to customers. Facebook, Instagram, Webchat,
Email, and many other messaging applications can make it tough to
respond in a timely manner. Podium connects all of your messaging
tools into a single inbox your entire team can access on any device.