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stumped AIDS researchers for years. Surprisingly, the gamers were able to solve it
                             within 10 days. It’s reported that the competitive nature of the game drove the
                             teams forward. CBS News reported that one researcher called it the value of “citi-
                             zen science.”

                             If your company is thinking about creating a social game, you’ll want to make
                             sure to take a broad approach and see what’s being done online. These games can
                             be short or long term. You don’t have to commit yourself to something untried.


                             Choosing localized marketing

                             Many Internet marketers are excited about the opportunities they have to reach
                             around the globe for new consumers. What many have overlooked is the opportu-
                             nity to reach into their local communities to get more customers. As Adam Metz
                             says in his book The Social Customer (McGraw-Hill), these customers “didn’t exist
                             at the turn of the twenty-first century.”

                             Tools are now available to help small businesses and local sites of large businesses
                             engage their fans. For example, Facebook has developed several types of advertis-
                             ing deals that help owners reward their customers for visiting the store often in
                             the context of offers. (We cover these types of rewards in Chapter 8.)

                             Companies like BlitzLocal, shown in Figure 2-12, at (https://localblitz.com/),
                             have sprung up to assist business owners in finding their local Facebook fans.
                             Dennis Yu, co-founder and CEO of BlitzLocal, said, “It’s quality, not quantity that
                             counts” when it comes to fan numbers.


                             Creating an app for that

                             According  to App Annie,  the total  number  of mobile app  downloads increased
                             from 178 billion in 2017 to 194 billion in 2018. Furthermore, total app usage increased
                             by 50 percent between 2016 and 2018 globally. Without a doubt, apps are big busi-
                             ness  and getting bigger every year. Social media marketers  have  an enormous
                             opportunity to brand an app that is seen every day by their customers. Talk about
                             product placement! Marketers can help their customers and proudly display their
                             logo  while they do  it.  But not all  apps  are  a  hit. It  takes careful planning and
                             research to create an app that resonates with customers. Apps can typically be
                             categorized in one of the following eight categories:

                                  » Social networking

                                  » News
                                  » Lifestyle


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