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approximately 230 billion dollars in sales each year. E-commerce represents a
                                 growing portion of total retail sales. There are some very obvious marketing
                                 opportunities in this, especially when peers are asked to recommend
                                 products. Great social media marketing opportunities abound here.
                                  » Entertainment: No doubt about it — consumers look to the Internet for
                                 entertainment. The explosive growth of YouTube and the adoption of
                                 high-end video sites such as Hulu (shown in Figure 2-3) are testament to this
                                 trend. In fact, Millennials are more likely to turn to the Internet and YouTube
                                 in particular for entertainment than they are to look at a television screen.
                                 Social games like Fortnite and World of Warcraft, which are social by design,
                                 are just another example of this trend. Arguably, entertainment is becoming a
                                 driving reason for people to spend more time online, and this is in part thanks
                                 to the proliferation of high-bandwidth access in most countries. As long as the
                                 marketing is entertaining, consumers will respond to it. They don’t care as
                                 much whether it’s an advertisement in these instances.

































                 FIGURE 2-3:
                     Hulu.










                                                  CHAPTER 2  Discovering Your SMM Competitors      33
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