The Ultimate Guide to Creating a Seamless Online Shopping Experience
Online shopping has become an integral part of our daily lives. With the increasing popularity of...
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Tag: #customer experience
Is Your Website Compliant With the ADA?
A few years ago I had an opportunity to work with a large corporation. They were very interested...
Read MoreWhat Is the Customer Journey?
The customer journey has been around for a long time. It’s a concept that many companies have adopted in recent years to help them better understand their customers and to improve their marketing efforts. The concept of...
Read MoreYour Best Marketing Tool is Customer Experience
Customer Experience is Your Best Marketing Tool In this digital age, every consumer has the power to inflict some degree of damage to a brand’s reputation. When a customer has an unpleasant interaction with a business, they vent...
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