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IN THIS CHAPTER
» Understanding real-time marketing
» Distribution of real-time marketing
» Engaging consumers in real-time
marketing
Chapter 27
Using Real-Time
Marketing
eal-time marketing is all about going from strategy and consumer insights
to messaging and advertising in a matter of seconds or minutes instead of a
Rmatter of months or even years. Until the advent of “always on” social
media and real-time buying, it seemed a pipe dream. But with the increased
digitization of the entire media ecosystem we now get real-time consumer
insights as they are formed by consumers. We can design creative experiences
responding to those insights and even run them in digital media locations — all
in a matter of minutes.
Introducing Real-Time Marketing
th
In the 5 edition of “State of Marketing,” Salesforce found that although real-
time engagement is a marketers highest priority, it’s also their biggest challenge.
To make real-time marketing practical for your business, you need to understand
its core components. These components are real-time
» Insights
» Response
CHAPTER 27 Using Real-Time Marketing 385