Page 29 - How Top Merchants Create the Best Customer Experience
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HOW RETAILERS CONTINUE TO





        PERSONALIZE WITH FEWER





        WAYS TO TRACK SHOPPERS










        Retailers attest personalization often can lead to higher conversion rates and average order values.
        But personalization is increasingly hard to do without cookies and is more dependent on owning

        shopper data.

        By Abbas Haleem, Digital Commerce 360 staff





        Making a good first
        impression at Goodlife

        Clothing comes down to
        personalization.



        The apparel merchant tailors
        the landing pages shoppers
        view when they arrive on the
        site based on the ads they
        clicked on, says Jesse Miller,

        vice president of growth. For
        example, a new shopper is
        likely to land on a page that

        features Goodlife’s best-
        selling products with content
        about the unique features
        of its products, such as that
        it’s made in the USA and its

        tailored fit.

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