Page 3 - Brand Awareness ~ Defining Your Brand Voice
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BRAND VOICE: 3 STEPS TO SUCCESS





                   he most memorable brands, from                 Consistent branding drives an average
               TApple to Geico, are ones that have                23% uptick in revenue, Semrush surveys

               a clear and consistent brand voice.                reveal. Consistent communications
               When consumers see an ad from such                 build connection and trust with the
               a brand, they instantly recognize the              target audience, while improving brand
               company behind it. These brands have               recognition. It helps convey sincerity
               successfully created a unified brand               and legitimacy.
               identity. Brands must communicate clearly
                                                                 “The voice at the heart of the brand is one
               with their audiences. What’s your brand’s
                                                                  of the most effective tools a brand can
               personality? Do you know? Discover three
                                                                  use for targeting its desired consumer
               ways to develop your brand’s voice.
                                                                  demographics,” Jessica Hawthorne-Castro,
               “Your company’s tone of voice represents           CEO of Hawthorne Advertising, tells CMS
               your brand personality and values,”                Wire. “This brand personality is what gives
               explains Eugenia Verbina at Semrush Blog.          consumers the ability to become familiar
               “It describes how we want to communicate           with and connect with the brand.”
               to our audience, rather than what.”
                                                                  Yet developing a distinct brand personality

                                                                  can be challenging, especially in an era
                                                                  when there are so many channels
           Shutterstock estimates that                            of communication and everything

                                                                  is available online. It’s not just marketers
                                                                  who dictate a brand’s voice anymore.
                      60%                                         From sales to human resources,

                                                                  every department in a company must
                                                                  understand and follow the brand’s identity
                                                                  to ensure the messages they are conveying
                of marketers create                               reflect it. This means all collateral from
           a minimum of one piece                                 slide decks to job announcements.

              of content each day.
                                                                  Here are three steps to developing
                                                                  a brand voice that lines up with company
             Semrush surveys reveal                               values and creates a unified and consistent
            that consistent branding                              public presence:

                 drives an average
                                                                   1       DEFINE
                                                                         BRAND VOICE.
                      23%                                         A company’s mission and value statement

                                                                  are a good place to start when thinking
                                                                  about brand voice, Caroline Forsey writes
                                                                  at HubSpot. Forsey also says information
               uptick in revenue.                                 about the target audience is essential.





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