Author: Small Business Expert

5 Mobile Ordering Platforms for Independent Coffee Shops

Posted by Small Business Expert | Coffe Shop, Customer Experience, Online Shopping, Online Store, Small Businesses

As we look at qualifying and quantifying the digital transformation that’s taken place in 2020,...

Email Security for Small Businesses

Posted by Small Business Expert | Email Marketing, Small Businesses

A secure company email account is just as important for small and medium-sized businesses as it is...

How to Start an Online Store From Scratch

Posted by Small Business Expert | Marketing Strategy, Online Shopping, Online Store, Retail, Small Businesses

Starting an Online Store From Scratch Image via Statista Encouraged by the pandemic, consumers have also openly embraced online shopping. In fact, more of them plan to continue shopping online even after the pandemic is over....

Here’s How to Respond to How Covid is Changing Search

Posted by Small Business Expert | Covid-19, Customer Experience, Customer Journey, Local SEO, Marketing Strategy, Small Businesses

Covid is Changing Search. Here’s How to Respond The Covid-19 pandemic has proven to be one of the...

Your Best Marketing Tool is Customer Experience

Posted by Small Business Expert | Customer Experience, Customer Journey, Google Reviews, Multi-Location Brands, Small Businesses

Customer Experience is Your Best Marketing Tool In this digital age, every consumer has the power to inflict some degree of damage to a brand’s reputation. When a customer has an unpleasant interaction with a business, they vent...