Page 10 - What the Heck is Mail Privacy Protection?
P. 10

You can master MPP the same way you eat an                                            But keep in mind that while Apple users

                                                                                                                                                                  elephant—one small piece at a time.                                                   represent a significant market share, they’re


                                                                                                                                                                                                                                                        only a portion of your list. Senders should

                                                                                                                                                                  Open rates are, and always were, a piece of a                                         continue to review accurate open data provided


                                                                                                                                                                  much larger puzzle. By using strategies like the                                      from non-Apple Mail users to determine if any
                       WHAT THE HECK                                                                                                                              to have one beautiful portrait of your email                                          Validate your lists
                                                                                                                                                                                                                                                        suppression algorithms are appropriate.
                                                                                                                                                                  following, you can put all the pieces together




                                                                                                                                                                  performance. Magnifique.


                       DO I DO NOW?                                                                                                                               Redefine engagement                                                                   Regular list validation becomes even more



                                                                                                                                                                                                                                                        critical in an MPP world.

                                                                                                                                                                  In the post-MPP world, emails to Apple Mail

                                                                                                                                                                  clients almost always generate a pixel fire. So,


                                                                                                                                                                                                                                                        data to decide when to suppress inactive
                                                                                                                                                                  these users give the impression of being active                                       Now, senders can no longer use open rate

                       PANIC! Just joking. There’s no                                                                                                             and engaged—even when they aren’t.                                                    email addresses. Instead, put more focus on

                                                                                                                                                                                                                                                        regular validation of the email addresses you’re
                       need to panic now.                                                                                                                         It’s hard to rely on any one metric to determine                                      sending to so you can identify addresses that



                                                                                                                                                                  if a subscriber is engaged. Moving forward,                                           are no longer functional. If you don’t, you’re


                                                                                                                                                                  consider different engagement and intent                                              likely to see a hit to your reputation and inbox

                                                                                                                                                                  indicators. How many clicks does an email get?                                        placement.

                                                                                                                                                                  How many times is it forwarded? Those can’t be


                                                                                                                                                                  prefetched and cached!                                                                Establish a re-engagement series



                                                                                                                                                                                                                                                        Since your subscribers’ engagement levels
                                                                                                                                                                  Instead of using open rate data alone, senders                                        are now less certain, you’ll need to proactively

                                                                                                                                                                  should consider building a hierarchy to                                               ask your audience if they’re still interested in


                                                                                                                                                                  determine subscriber engagement. Try using                                            hearing from you.


                                                                                                                                                                  a combination of last clicked date and last

                                                                                                                                                                  purchase date when building an active segment                                         If subscribers fail to engage with your win-back

                                                                                                                                                                  or deciding when to suppress non-responders.
                                                                                                                                                                                                                                                        attempts, it’s time to remove them from regular

                                                                                                                                                                                                                                                        mailings.






                               What the Heck is Mail Privacy Protection?                                                                                                                                                                                                                                                    10
   5   6   7   8   9   10   11   12   13